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TRAINING

Knowledge is power

We provide you with the necessary tools as well as an adequate training to make your hotel staff more productive and efficient and to facilitate your work. Our training team is a powerful resource, which offers workshops focused to all areas of operation and hotel management.

Among our workshops are:

  • Sales and marketing
  • Control and quality of service
  • Hotel budgets
  • Reducing costs and increasing revenues
  • Why does my competition sell more than I do?
  • Program of good environmental practices
  • Marketing, trends and tourism products development
  • Revenue Management

In addition, we have the I-Care and I-Care II program of empowerment and trust for staff and the MEDALLIACustomer Satisfaction System.